Terms and Conditions
Last Updated: January 2026
1. Acceptance of Terms
By accessing or using the Menu-Ready website and services ("Service") at menu-ready.com, you agree to be bound by these Terms and Conditions ("Terms"). The Service is operated by Techstack sp. z o.o. ("Company," "we," or "us"), a company registered in Poland, and these Terms constitute a legal agreement between you and the Company. If you do not agree with these Terms, you must not use the Service. Use of the Service is also subject to our Privacy Policy (which explains how we handle your personal data) and any other policies we may reference in these Terms.
2. Description of the Service
Menu-Ready is an online image processing service that allows users to upload images (such as photos of food or products) and receive processed, enhanced images optimized for menus or other uses. The Service uses software algorithms (including AI-based tools) to adjust and improve image characteristics (for example, lighting, background, and color) so that the resulting images are "menu-ready" and professional in appearance. The exact features and capabilities of the Service may evolve over time, but in all cases the Service is provided on a per-use basis – you request image processing as needed and pay for each order separately, with no ongoing subscription commitments.
3. Eligibility and Accounts
You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use the Service. By using the Service, you represent and warrant that you meet this eligibility requirement. If you are using the Service on behalf of a company or other entity, you represent that you have the authority to bind that entity to these Terms, and "you" as used in these Terms will refer to both you as an individual and the entity.
To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. If you become aware of any unauthorized use of your account, you must notify us immediately. We reserve the right to suspend or disable any account that we suspect may have been used for unauthorized purposes or in violation of these Terms.
4. Payment Terms (One-Time Purchases)
Pricing and Fees: Use of the Service's image processing features is provided on a pay-per-use basis. This means that each time you submit an image (or a batch of images) for processing, you will be charged a one-time fee for that specific service request. All applicable fees for each service or order will be clearly communicated (such as on the order page or pricing menu) at the time of purchase. There are no subscription fees, recurring payments, or auto-renewal charges associated with the Service. Each transaction is a separate purchase, and you will not be billed periodically or automatically for any ongoing service.
Payment Process: You must provide a valid payment method at the time of each order. Payments are processed securely via our authorized third-party payment processor (for example, credit card providers or payment platforms). By submitting an order, you authorize the Company (or its payment processor) to charge the listed fee to your provided payment method, including any applicable taxes or transaction fees. You agree to pay all amounts in full and represent that you are authorized to use the payment method you provide. If your payment method fails or is declined, the service request will not be fulfilled. Prices are listed in the currency indicated on the site (and are exclusive of any taxes unless stated otherwise). You are responsible for any taxes, duties, or similar governmental charges that may apply to your purchase, except for taxes on our income.
Changes to Fees: The Company reserves the right to modify the fees or pricing for the Service in the future. Any price changes will be posted on the website or disclosed before you place an order. Price changes will not affect any orders that you have already placed and paid for; new prices will apply only to orders made after the new pricing goes into effect. We may occasionally offer promotional discounts or coupons, which will be subject to any additional terms we provide for those promotions.
5. Refund Policy
All Sales Are Final: Because the Service involves the immediate provision of digital products (processed images) tailored to your request, all purchases are considered final and non-refundable. Once you submit an image for processing and the Service delivers the result, you are not entitled to cancel the order or receive a refund for that transaction. We provide the Service on an on-demand basis and incur costs for each image processed; as a result, we cannot offer refunds for completed services except in the limited circumstances described below.
Exceptions: If you believe that a technical problem on our end (e.g. a server error or a failure in the image processing system) prevented your order from being properly fulfilled, or if you did not receive the result you paid for, please contact us at our support email to report the issue. In such cases, at our sole discretion, we may either re-process the image(s) at no additional charge or issue a refund, in whole or in part, for the affected order. Any such remedy is provided on a case-by-case basis and only in situations where we determine that the Service error was the cause of the problem. Aside from confirmed technical failures on our part or as required by law, we do not offer returns, refunds, or credits for any one-time purchases.
This Refund Policy does not affect any rights you may have under consumer protection laws. If applicable law in your jurisdiction grants you cancellation or refund rights for digital goods or services, we will honor those rights as required by law (for example, certain jurisdictions may allow consumers to withdraw from an online purchase within a short cooling-off period; however, note that such rights might not apply once a digital service has been fully performed with consumer consent). We are committed to customer satisfaction and will reasonably assist with any service issues, but we also must enforce this policy to sustain our one-time purchase business model.
6. Acceptable Use Policy
When using Menu-Ready, you agree to do so lawfully and respectfully. You must not misuse the Service or use it in a way that harms others or violates anyone's rights. In particular, you agree not to engage in any of the following prohibited activities:
- Unlawful or Infringing Content: Do not upload any images or materials that are illegal, harmful, or violate any law or regulation. This includes (but is not limited to) images that are obscene, pornographic, violent, hateful, or discriminatory, as well as content that infringes or misappropriates the intellectual property or privacy rights of others (for example, do not upload images that you do not have the right to use, such as copyrighted photographs belonging to someone else). You are solely responsible for the content you upload, and you must ensure you have all necessary permissions or rights to use and submit that content.
- Abuse of the Service: Do not interfere with or disrupt the Service. You must not attempt to bypass any security or access restrictions, and you must not use any device, software, or routine (such as viruses, worms, or malware) intended to damage or interfere with the proper working of the Service. Additionally, you agree not to use any automated means (such as scripts, bots, or scrapers) to access or collect data from the Service without our prior written permission.
- Fraud and Misrepresentation: Do not use the Service to create fraudulent, misleading, or deceptive content. For example, you should not use processed images in a manner that would defraud viewers or misrepresent the nature of a product (commonly known as "false advertising" or potentially "foodfishing" if applied to food images). The Service is intended to improve image quality, not to fundamentally deceive about what is being depicted. You are responsible for how you use the images we provide.
- Reselling or Unauthorized Use: You may not resell, redistribute, or sublicense the Service or the outputs of the Service to others as a competing product or service without our express written consent. Using the Service in a service bureau or image-processing business for third-party benefit (beyond your own internal business use) is not permitted except with permission. Also, do not impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity while using the Service.
- Compliance with Laws: You agree to comply with all applicable local, national, and international laws and regulations when using the Service. You must not use the Service for any purpose that is unlawful or to further any unlawful activity (for example, using processed images in unlawful materials or campaigns). If your use of the Service is prohibited by applicable law in your jurisdiction, you are not authorized to use the Service.
We reserve the right to investigate any violation of this Acceptable Use Policy and to take appropriate action, which may include terminating your account or access to the Service (see Termination below), and if necessary, reporting you to law enforcement authorities.
7. Intellectual Property and Ownership
Your Content: You retain all ownership rights in any images or other content that you upload or provide to the Service ("Your Content"). We do not claim any ownership over Your Content. However, by uploading or submitting Your Content for processing, you grant the Company a limited, non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and process Your Content solely for the purpose of providing you with the Service (i.e., to perform the image processing and produce the desired output). This license also allows us to make any temporary copies of Your Content as necessary to facilitate the processing (for example, storing the image in memory or on our servers during processing). We will not use Your Content for any purposes other than delivering the Service to you, and this license to Your Content will terminate after your content has been processed and delivered, except for any retention that may be required for legal compliance or internal record-keeping. You represent and warrant that you have all necessary rights and permissions to upload and use Your Content with the Service, and that our processing of Your Content in accordance with your instructions will not violate any law or infringe any third-party rights.
Processed Results: Any images or outputs generated by the Service from Your Content ("Processed Images") are derived from Your Content. To the extent you had ownership of or rights to the original content, you will own the corresponding Processed Images. The intention of the Service is to enhance or transform images that you provided; we do not claim ownership of the results, and we consider those results to be your property (with the same rights as you had in the originals, plus whatever additional edits the Service provided). We do not knowingly retain copies of your uploaded images or the processed results on our servers longer than necessary to fulfill your order. Once an image has been processed and delivered back to you, we generally remove or permanently anonymize the image files in our active systems. (Note: we may keep server logs or metadata about the transaction as needed for billing, troubleshooting, or legal purposes, but these logs do not typically include the image data itself.) You are responsible for downloading and safely storing your Processed Images once we provide them; we cannot guarantee that we will maintain access to the output after your session or provide a backup of your files later.
Company Materials: Except for Your Content and Processed Images as described above, all rights, title, and interest in and to the Service and all content and materials provided by the Company through the Service are the exclusive property of the Company or its licensors. This includes, but is not limited to, the software, algorithms, and technology used to process images; the website design, text, and graphics; our trademarks, logos, and brand elements; and any other information or content supplied by us. These are protected by copyright, trademark, trade secret, and other intellectual property laws. The Company reserves all rights in these materials. You are granted a limited, revocable permission to access and use the Service and such materials for your personal or internal business use in accordance with these Terms. You may not copy, distribute, modify, reverse engineer, or create derivative works from our software or other provided materials except as allowed by law or with our express written consent.
Feedback: If you choose to provide suggestions, ideas, or feedback to us regarding the Service ("Feedback"), you acknowledge that the Feedback is given voluntarily and that we are free to use, disclose, and implement such Feedback without any restriction or compensation to you. Any improvements or modifications to the Service based on your Feedback are owned by the Company.
8. Disclaimer of Warranties
Use at Your Own Risk: The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Your use of the Service is at your own risk. To the maximum extent permitted by applicable law, the Company disclaims all warranties, whether express, implied, or statutory, regarding the Service and any results generated through the Service. This includes, without limitation, any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing or usage of trade. We do not guarantee that the Service will meet your specific requirements, that it will be uninterrupted, error-free, or secure, or that any images processed by the Service will be satisfactory to you or suitable for your needs. While we strive for high quality and accuracy in image processing, the results may vary depending on the quality of the input and the limitations of our algorithms. The Service may occasionally be unavailable for maintenance or due to unforeseen issues, and we do not warrant that any defects or errors will be corrected immediately. No information or advice obtained from us or through the Service shall create any warranty not expressly stated in these Terms.
No Guarantee of Results: You understand that image enhancement and processing is a partly subjective and technical process; therefore, we do not guarantee specific outcomes or results from the use of the Service. For example, colors and lighting in the Processed Images are generated based on automated algorithms and may not always meet your expectations or perfectly represent the real-life item. The Service is intended to improve images, but results can vary and some images may not be enhanceable to a perfect degree. We encourage you to review results carefully. Except as explicitly provided in the Refund Policy section (for technical failures), we are not obligated to provide refunds or re-process images if you are dissatisfied with the quality of the results, as long as the Service operated as intended.
9. Limitation of Liability
Limited Liability: To the fullest extent permitted by applicable law, the Company and its affiliates, officers, employees, agents, partners, and licensors will not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of (or inability to use) the Service or these Terms. This limitation of liability applies to any damages for lost profits, lost revenue, lost data, loss of goodwill, business interruption, or procurement of substitute services or other intangible losses, even if we have been advised of the possibility of such damages.
In addition, to the maximum extent permitted by law, the total aggregate liability of the Company (and its affiliates and agents) for any claims arising out of or relating to the Service or these Terms shall not exceed the total amount you have paid to the Company for use of the Service in the twelve (12) months immediately preceding the event giving rise to the claim. If you have not paid the Company for use of the Service in the past 12 months, the Company's total liability for any claim will be zero, to the extent allowed by law. The limitations of liability in this section are fundamental elements of the agreement between you and us and will apply whether an action is in contract, tort (including negligence), strict liability, or any other theory, and even if any limited remedy provided in these Terms is found to have failed of its essential purpose.
Consumer Rights Notice: Some jurisdictions do not allow the exclusion of certain warranties or the limitation/exclusion of liability for certain types of damages. If such laws apply to you, some of the disclaimers or limitations above may not apply to you to their full extent. In such cases, the Company's liability and warranties will be limited to the minimum extent required by applicable law. Nothing in these Terms is intended to exclude or limit any condition, warranty, right, or liability that may not be lawfully excluded or limited (for example, certain statutory guarantees that apply to consumers, or liability for fraud or personal injury caused by negligence, which cannot be excluded by law).
10. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its parent, affiliates, and their respective officers, directors, employees, and agents, from and against any and all third-party claims, losses, liabilities, damages, taxes, expenses, and costs (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Service; (b) any content you upload or provide (including Your Content) and the processing results of such content; (c) your violation of these Terms; or (d) your violation of any law or the rights of any third party. We reserve the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (in which case you agree to cooperate with our defense of that claim). This indemnity obligation will survive any termination or expiration of these Terms and your use of the Service.
11. Termination of Service
By the Company: We may terminate or suspend your access to the Service immediately, without prior notice or liability, if you breach any of these Terms or if we otherwise have cause to do so (for example, fraudulent or abusive activity, or if continued provision of the Service to you is unlawful or impractical). We also reserve the right to terminate or suspend the Service (or any user's access) for any reason or no specific reason, at our sole discretion, though we will typically only do so in cases of misconduct or security concerns. If your account or access is terminated, you will lose access to any features of the Service that require an account. Note that since the Service operates on one-time purchases, a termination will not result in any recurring charges (as none exist), but you also will not be entitled to any refund for services already rendered (except as provided in the Refund Policy).
By the User: You are free to stop using the Service at any time. If you have an account and wish to terminate it, you may do so by contacting us or using any account deletion feature (if available in your account settings). Termination of your account will be effective once we process your request, and you will no longer have access to the account. Since we do not have ongoing subscriptions, there are no further charges after you stop using the Service. However, termination of your account will not automatically delete content or data that you have already received; any processed images you obtained are yours to keep, subject to the rights of use and restrictions in these Terms. We may retain certain transactional records as required by law or for legitimate business purposes (for example, invoices or proof of purchase).
Effect of Termination: Upon any termination of your access, whether by you or by us, your right to use the Service will immediately cease. The following sections of these Terms (and any other provision which by its nature should survive termination) will survive termination and remain in effect: Intellectual Property and Ownership, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and General Provisions. Termination of the Service does not relieve you of any obligations to pay for any outstanding fees for services already provided, nor will it affect any liability that may have arisen prior to termination.
12. Changes to Service and Terms
Service Modifications: The Company reserves the right to modify, update, or discontinue the Service (or any part of it) at any time, with or without notice. We are constantly improving the Service and may add or remove functionalities or features. We will not be liable to you or any third party if we exercise our right to change or shut down the Service (or any features within the Service). If we discontinue the Service entirely, any pending orders at that time will either be fulfilled or refunded at our discretion.
Updates to Terms: The Company may amend or update these Terms from time to time. If we make material changes, we will notify users by posting the updated Terms on the menu-ready.com website (and updating the "Last Updated" date above) and/or by sending a notice to the email address associated with your account (if applicable). It is your responsibility to review these Terms periodically. Continued use of the Service after any changes to the Terms are posted will constitute your acceptance of those changes. If you do not agree to a revised term, you should discontinue use of the Service. For any significant change that affects your rights, we may additionally seek your agreement to the new terms through a click-through or other confirmation mechanism. If you have paid for a service and a change to terms materially adversely affects that service, you may be entitled to either accept the new terms or discontinue the service without penalty (depending on applicable law).
13. General Provisions
Governing Law: These Terms and your use of the Service will be governed by and construed in accordance with applicable laws, without regard to conflict of law principles, except where overridden by applicable mandatory consumer protection laws. We operate from Poland, and our reference to applicable laws includes the laws of Poland as the Company's place of incorporation, provided that if you are a consumer in a jurisdiction with laws that provide you greater protections, those laws will apply to you as appropriate. These Terms are intended to be applied in a manner compliant with the laws of all jurisdictions in which we operate. Nothing in these Terms affects your rights as a consumer to rely on mandatory provisions of local law.
No Waiver: Our failure to enforce any provision of these Terms or respond to a breach by you or others shall not constitute a waiver of our right to enforce any other provision of these Terms or to act with respect to similar breaches in the future. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of the Company.
Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms will remain in full force and effect. The invalidity or unenforceability of any particular section of these Terms shall not affect the other provisions, which shall be construed as if the invalid provision had not been included.
Entire Agreement: These Terms (together with any referenced documents such as the Privacy Policy) constitute the entire agreement between you and the Company regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service. You acknowledge that you have not relied on any representation, warranty, or statement not expressly set out in these Terms. In case of any inconsistency between these Terms and any other policies or terms posted on the website, these Terms will control regarding the use of the Service (unless those other terms expressly override these Terms in a particular situation).
Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, sale of assets, or by operation of law. These Terms will bind and inure to the benefit of the parties and their respective successors and permitted assigns.
No Third-Party Beneficiaries: These Terms are for the benefit of you and the Company, and not for the benefit of any third party or person except as expressly provided (for example, indemnified parties under the Indemnification section). No third party shall have any rights to enforce any portion of these Terms.
Relationship of Parties: You and the Company are independent contracting parties. These Terms do not create any agency, partnership, joint venture, employment, or franchise relationship between you and the Company. You do not have any authority to assume or create any obligation for or on behalf of the Company.
Force Majeure: The Company will not be liable for any failure or delay in performance of its obligations (including processing images or making the Service available) if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, strike or labor disputes, utility failures, internet or communication outages, power failures, government actions, or natural disasters. We will endeavor to minimize the impact and resume the Service as soon as feasible.
14. Contact Information
If you have any questions, concerns, or feedback regarding these Terms or the Service, you may contact us at:
- Company Name: Techstack sp. z o.o. (operator of Menu-Ready)
- Email: support@menu-ready.com
We will do our best to respond to inquiries in a timely manner. Please note that communications made by email or through the website do not constitute legal notice to us for any legal purposes unless otherwise required by law. For any disputes or legal matters, you should ensure that you provide proper notice as required by applicable law.
By using the Menu-Ready Service, you acknowledge that you have read, understood, and agree to these Terms and Conditions in their entirety.